Product / 2025

CrowdListen

Applied AI work on business-context workflows for CrowdListen: turning scattered customer and community signals into usable context for AI agents.

My Role

  • Applied AI Engineer at CrowdListen.
  • Build and test workflows that help AI tools use current business context instead of guessing.
  • Focus on MCP-ready context, evidence-backed summaries, and practical agent workflows.

What CrowdListen Does

  • Gives AI tools current business context, so they avoid generic answers and confident guesses.
  • Gathers customer, competitor, and community signals from Reddit, Discord, X, TikTok, Slack, support tickets, and related channels.
  • Structures that context into shared workspaces with themes, severity, evidence quotes, trends, and recommended actions.
  • Connects through MCP so agents can read the same context layer without custom integrations.